24/7 Business IT Support
Your AI IT department. On WhatsApp. 24/7.
Instant answers and real fixes, password resets, Microsoft 365 and Google Workspace issues, device trouble, how-to help, around the clock, on the channels your team already uses. And it already knows how you like to work.
You've already met your support desk, it's the same assistant that walks you through every quote on this site. The sales journey is the product demo.
Response and resolution stats publish here once the desk is live. Measured, not promised.
Free qualifier · 2 minutes
1 / 7
How many people need support?
No calls unless you ask. Preferences remembered everywhere.
The tiers
AI first. Humans when you want them.
Priced per user, instant at 3am. The human tiers exist for teams not ready to go fully AI: a respectable choice, priced honestly, with the upgrade path running both directions.
Prices ex VAT, billed in GBP. UK customers pay 20% VAT, added at checkout; customers outside the UK are not charged UK VAT.
24/7 AI Desk
The one to tryComing soon
£24per user / month
£500–£2,500 one-off setup
AI-led first and second line for your team, every hour of every day
- First response
- Instant (<30 sec), 24/7
- Human coverage
- None, edge cases logged asynchronously
- ✓Password resets, M365 / Google Workspace, apps, devices, how-to, 24/7
- ✓WhatsApp, web portal, and voice
- ✓Preference continuity: it already knows how you like to work
- ✓Unlimited password and access self-service
- ✓Fair use: ~12 AI interactions per user per month (soft cap)
AI + Business-Hours Human
Coming soon
£40–£55per user / month
£1,500–£5,000 one-off setup
Everything in the AI Desk, with humans on triage 9×5
- First response
- Instant AI · ≤1 hr human
- Human coverage
- 9×5, ≤1 business-hour response
- ✓Everything in the 24/7 AI Desk
- ✓Human triage and escalation, business hours
- ✓Human ticket allowance included
- ✓≤1 business-hour human response, in writing
AI + 24/7 Human
Coming soon
£75–£110per user / month
£3,000–£7,500 one-off setup
The full desk: follow-the-sun human coverage behind the AI
- First response
- Instant AI · ≤30–60 min human
- Human coverage
- 24/7 follow-the-sun, ≤30–60 min response
- ✓Everything in AI + Business-Hours Human
- ✓Follow-the-sun human coverage, 24/7 · 365
- ✓Priority incident handling
- ✓Real 24/7 human cover is expensive, so we price it honestly
Already on the desk? Raise an incident in your portal →
It already knows how you like to work.
Whatever you set during your first conversation (voice on or off, tone, formality, language, preferred channel) follows you into the support service, on every channel. Set it once in the qualifier and watch: the desk remembers, from your first quote to your thousandth ticket.
Got an app or website that needs keeping alive too?
The same desk supports the app itself: monitoring, patches, and fixes from £249 per app per month, even if someone else built it. One bot, one number, and a bundle discount when both are on the desk.
Try your new IT department before you buy it.
The qualifier at the top of this page answers a real IT question instantly and remembers how you like to work: that's the product. From £24 per user per month, live in days.